Total Fee Transparency

With health care costs spiraling out of control, our mission at Norwood, Natick, North Attleboro, and Bellingham Urgent Care Centers is to ensure quality, efficiency, accessibility, and affordability for all patients.

We provide the highest quality health care with extraordinary cost savings outside of a traditional emergency department.  We are a patient-advocate practice — we will never perform diagnostic testing for monetary gain.

Our only mission is to provide high-quality, affordable, and accessible health care. In keeping with our mission, a detailed price list of our services is provided below, along with examples and explanations that will allow every patient to fully understand their financial exposure when utilizing our centers.

Unlike many facilities, we do not feel it is appropriate to request a credit card authorization at time of registration — and none of our locations will do so.

Services and Fees

All charges will first be billed to your insurance company other than any required Copay or Visit Fee (required at the time of service). Once your insurance company notifies us of covered and non-covered services — then and only then — will you receive a bill for any remaining fees. We DO NOT request a credit card authorization at time of registration.

Visit Fee

As with all medical offices (Urgent Care, Primary Care, Emergency Department and Specialist), there is an initial fee for being seen. This fee includes registration, records update and management, triage and assessment by a medical provider.

The fee is determined by the level of complaint and whether the patient has previously been seen.* A low-acuity complaint (such as sore throat, ear pain) is a Level 3 complaint, a higher-acuity complaint (such as rib fracture, headache) is a Level 4 complaint.

These codes are established by medical insurance guidelines and adhered to by all practices. 

Not including any additional testing that may be needed, our fees are provided below:

Level 3 Visit Fee

Low-acuity complaints, such as:

  • Sore Throat
  • Ear Pain
  • Finger Pain
  • Finger Fracture
  • Cough

$120 – Established Patient
$150 – New Patient

Level 4 Visit Fee

High-acuity complaints, such as:

  • Headache
  • Rib Fracture
  • Abdominal Pain
  • Shortness of Breath
  • Chest Pain

$145 – Established Patient
$220 – New Patient

There is also a Level 5 Visit Fee for highest-acuity complaints.

And while we treat these complaints, in keeping with our commitment to providing affordable health care, we will only charge level 4 fees — resulting in decreased out-of-pocket expenses for our patients.

*The reason an existing patient visit is less than a new patient visit is that a new patient requires more in-depth registration, triage and assessment.

Medications

Below is a list of our medication formulary provided on location – which, if necessary will be administered during a patient visit. These will only be given while a patient is being treated  — we do NOT send patients home with medication. Rather, we e-scribe medication: meaning we send prescriptions via the internet so they will be ready for pickup at your pharmacy when you arrive.

We do not charge for the medication itself administered during a visit, however, there will be a small fee for injected and IV medication administration. All oral medications are free of charge and included in your initial visit fee. Please see our detailed pricing below:

Medication Oral Form Injection Fee Intravenous Fee
Albuterol $0 N/A N/A
Amoxicillin $0 N/A N/A
Antivert $0 N/A N/A
Aspirin $0 N/A N/A
Ativan $0 $25 $50
Atrovent $0 N/A N/A
Azo $0 N/A N/A
Bactrim $0 N/A N/A
Benadryl $0 $25 $50
Cardizem N/A N/A $50
Clonidine $0 N/A N/A
Decadron N/A $25 $50
Dilaudid N/A $25 $50
Doxycycline $0 N/A N/A
Epinephrine N/A $0 N/A
Ibuprofen $0 N/A N/A
Insulin N/A $0 $0
Keflex $0 N/A N/A
Lasix $0 $25 $50
Metoprolol $0 N/A $50
Nitroglycerine $0 N/A N/A
Phenergan N/A $25 $50
Potassium chloride $0 N/A N/A
Prednisone $0 N/A N/A
Toradol N/A $25 $50
Tylenol $0 N/A N/A
Rocephin (Ceftriaxone) $0 $25 Included in Hydration Fee
Zantac $0 N/A N/A
Zofran $0 N/A N/A

Vaccines

The following is a list of vaccines we administer. Please explain to our receptionist at the time of registration that the purpose of your visit is for vaccination only and no visit charge will be applied.

Other than the fee listed below there will be no additional charge for vaccinations.

Flu Vaccine (If not covered by insurance) $25
Hepatitis B Vaccine Pediatric (cost per series) $30
Hepatitis B Vaccine Adult (cost per series) $60
TD $20
Tdap $55
Tuberculin  (PPD) Price includes test reading within 48 hours $30

Laboratory

The following is a price list of all laboratory testing performed on-site at our Centers. The fee will be billed to your insurance company or, if uninsured, directly to the patient.

There will be no other hidden costs with lab billing here at our center. However, if we feel you are in need of additional testing (not performed at our center), this will be fully communicated to you at the time of visit— allowing you to agree with testing and its pricing.

Upon your agreement, any laboratory testing not performed at our center will be sent to our reference laboratory (Quest Diagnostics), which will be billed to you directly from their billing department.

Lab Test Price
CBC – Complete Blood Count – Includes: WBC, RBC, HGB, HCT, MCV, MCH, MCHC, RDW, PLT, MPC, Neutrophil, Monocyte, Lymphocyte, Eosinophil, Basophil $15
ISTAT /CHEM 8 – Basic Metabolic Panel - Includes: Ionized Calcium, CO2, Chloride, Creatinine, Glucose, Potassium, Sodium, Urea Nitrogen (BUN), and Hemoglobin/Hematocrit $15
CMP – Complete Metabolic Panel – Includes: Glucose, BUN, Cr, CA, NA,K, Chloride, CO2, Albumin, Total Protein, AST, ALT, ALP, Total Bilirubin $20
Cardiac Panel – Includes: Creatine Kinase MB (CK-MB), Myoglobin and Troponin. $20
Hepatic Function – Includes: Albumin, Total Protein, ALP, AST, ALT, Total Bilirubin, Direct Bilirubin $15
Amylase $10
CK $10
CKMB $16
D-Dimer $20
Drug Toxicology, In-House $35
Drug Toxicology, Chain-of-Custody $35
Flu A $13.50
Flu B $13.50
Glucose Finger Stick $6
Lipase $10
Monospot $10
Myoglobin $20
PT-INR $6
Troponin $20
Rapid Strep Test $18
Serum Pregnancy $12
Urinalysis $4
Urine Pregnancy $10

X-Ray Imaging

The following is a price list of imaging performed at our Urgent Care Centers. The fee will be billed to your insurance company or, if uninsured, directly to the patient.

Although radiology imaging usually has two billing components — first, the technical component for performing the test, and second the professional component for the interpretation of the test (performed by a Diagnostic Radiologist), at our Urgent Care Centers, you will receive just one affordable price.

NOTE: Blue Cross/Blue Shield of Massachusetts requires we bill both components (technical and professional) separately, therefore those insured by BCBS may see two charges, however, we can assure you the cost will not exceed prices listed here.

X-Ray Imaging Equipment by location
Bellingham Konica Aero Digital X-Ray Detector
Norwood Konica Aero Digital X-Ray Detector
Natick Konica Aero Digital X-Ray Detector
North Attleboro Konica Aero Digital X-Ray Detector
X-Ray Price
Abdomen 1 view $40
Abdomen series, 2 view $55
Ankle $45
Calcaneus $40
Chest single view $40
Chest 2 view $45
Clavicle $40
C-Spine 3 view $50
C-spine 5 view, trauma $70
Elbow $45
Facial Bones $50
Femur $50
Foot $45
Forearm $40
Hand          $50
Hip/unilateral pelvis $60
Hips bilateral  $60
Humerus       $45
Knee  3 view $50
Knee 4 view      $60
LS Spine             $50
Mandible           $50
Nasal Bones       $45
Neck, Soft tissue  $50
Orbits       $50
Pelvis         $40
Sacrum/coccyx  $50
Shoulder            $45
Sinuses        $50
Sternum      $40
Thoracic Spine     $50
Tibular or Fibular     $50
Unilateral Chest/Ribs  $60
Wrist                 $50

CT-Scan Imaging

As you can see below, our imaging pricing may be the lowest in the nation.  We have been conducting on-site X-Ray and CT scans for over 10 years. All of our Centers utilize Konica Aero Digital X-Ray Equipment and Neusoft low-dose CT Scanners.

Our higher-slice CT scanners provide decreased scan times, less radiation and superior image quality than standard equipment. Our imaging is interpreted by a Massachusetts Board Certified Diagnostic Radiologist, one of whom works on-site daily in our Natick Center.

CT Exams are $260 for non-contrast studies and $300 for IV contrast studies. This single fee includes both the technical and professional imaging components.

NOTE: Blue Cross/Blue Shield of Massachusetts requires we bill both components (technical and professional) separately, therefore those insured by BCBS may see two charges, however, we can assure you the cost will not exceed prices listed here.

X-Ray Imaging Equipment by location
Bellingham Neusoft NeuViz 64 slice CT Scanner
Norwood Neusoft NeuViz 16 slice CT Scanner
(NeuViz 128-slice Upgrade scheduled August 2020)
Natick Neusoft NeuViz 64 slice CT Scanner
North Attleboro Neusoft NeuViz 64 slice CT Scanner
CT-Scan WITH Contrast WITHOUT Contrast
Addomen/pelvis $300 $260
Chest                $300 $260
Chest Thorax   $300 $260
Head and Brain                   $300 $260
Lower Extremity NA $260
Orbit/ear/fossa $300 $260
Neck and Spine NA $260
Soft tissue neck $300 $260
Thoracic Spine NA $260
Upper Extremity  NA $260

Procedures & Physicals

The following is a list of procedures performed at our centers.

Procedure Price
Drug Injection $25
IV Drug Push
  • subsequent drugs (per administration if necessary)
$50
$25
IV Hydration — 1st bag
  • additional bag (per administration if necessary)
$65
$10
Nebulizer Airway Treatment     $25
Insert Bladder Catheter                 $100
Change Bladder Catheter $60
Control of Anterior Nose Bleed  (simple) $75
Control of Anterior Nose Bleed (extensive) with Inflatable Packing $130
Destruction of Lesion with Cautery Gun $75
Drain Blood from Under Nail (subungal hematoma) $50
Drainage of Bartholins Cyst $100
Drainage of Simple Abscess (any location) $100
Drainage of Skin Abscess Complex with Packing $150
Drainage of Pilonidal Abscess $130
Drainage of Thrombosed Hemorrhoid    $130
Drainage of Hematoma $130
Drainage of Ganglion Cyst $60
EKG $25
Application of Finger Splint $25
Application of Long Leg Splint $85
Application of Lower Leg Splint $70
Application of Forearm Splint $50
Application of Long Arm Splint $70
Knee Immobilizer $40
Shoulder Dislocation Reduction $200
Joint Injection  Wrist/Ankle $40
Joint injection Shoulder/Knee $60
Carpal Tunnel Injection $50
Trigger Injection, Steroid $40
Plantar Fasciitis Injection $40
Peripheral Nerve Block $30
Cane $22
Crutches $20
Cervical Soft Color $25
Cervical Hard Collar $50
Clavicle Strap $25
Sling $12
Post Op Shoe $15
Shoulder Immobilizer $20
Pneumatic Walking Boot $40
Remove Foreign Body From Ear $50
Remove Impacted Cerumen (Unilateral) $50
Remove Nasal Foreign Body $75
Removal of Foreign Body Eye Superficial $40
Removal Foreign Body Eye with Instrument $80
Removal of Soft Tissue Foreign Body (simple) $100
Removal of Soft Tissue Foreign Body (complex) $150
Removal of Skin Tag  (Multiple) $60
Removal of Nail Fold (ingrown toenail) $100
Removal of Nail Plate $150
Removal of Nail bed $80
Drug tox $35
Physicals
Adult Physical Exam $100
Child Physical Exam $35
DOT  Physical Exam $90
Pre-Employment Physical Exam $100
Pre-Op Physical Exam (elective) $100
Transportation Physical Exam $100
7D  Physical Exam $100

Laceration Care

The following is a list of various types of lacerations and the treatment prices. All fees will first be billed to your insurance company or – if uninsured — directly to the patient.

LACERATION TYPE    
Simple Laceration: Length Price
Scalp, neck, axillae, genitalia, extremities – Less than 2.5 cm
– Greater than 2.5 cm
$70
$120
Face, ears, eyelids, nose, lips, mucous membranes – Less than 2.5 cm
– Greater than 2.5 cm 
$130
$160
Intermediate Repair:
   
Scalp, neck, axillae, genitalia, extremities – Less than 2.5 cm
– Greater than 2.5 cm
$100
$140
Face, ears, eyelids, nose, lips, mucous membranes – Less than 2.5 cm
– Greater than 2.5 cm
$150
$200

Lung Cancer Screening Center

Lung Cancer Screenings to begin on December 1, 2019

All of our centers are certified with the American College of Radiology as a Lung Cancer Screening Center.

What is Lung Cancer Screening?

Lung Cancer Screening is a test performed to identify lung cancer before a patient is having symptoms. The goal of early detection is diagnosis, treatment and cure in non-advanced cancers.

For whom is Lung Cancer Screening recommended?

Anyone between the ages of 55 and 75 years old – having a 30-pack year smoking history who actively smokes, or has quit in the past 15 years.

It is important to understand the benefits and risks of screening tests so you can make an informed decision regarding which tests are right for you.  Although you will meet with one of our providers prior to having a screening, we would suggest you consult your Primary Care Provider to assist you in making the decision.

Risks of Screening

Radiation — all of our scanners are low-dose radiation as recommended by the American College of Radiology.

False Negative — there is always the chance the test will not make a cancer identification that may be present

False Positive — There is always the chance the test may make an identification, which may require additional testing, that is not in fact, cancer.  Such example would require additional testing as recommended by our Radiologist.

Does my insurance cover a Lung Cancer Screening?

Unfortunately, only Medicare will cover the cost of a Lung Cancer Screening — if a patient qualifies.  All other individuals will be forced to pay for the exam out of pocket prior to the exam taking place.

Consistent with our mission statement, we are committed to providing accessible, affordable health care.  For this reason, the cost of a Lung Cancer Screening is only $125 at any of our Urgent Care Centers.

This cost includes your consultation with a medical provider, Lung Cancer CT-Scan and interpretation performed by one of our Board-Certified Radiologists. We always do our very best to keep your health care costs as reasonable as possible.

Items Included in Visit Fee

These are non-billed services and items included in your Visit Fee:

  • Ace wraps
  • Staxx splint for extensor tendon rupture
  • Silvadine dressing for burns
  • Gelfoam laceration care
  • Strapping of toes
  • Visual Acuity test, Snellen chart
  • Packing strips
  • Nursemaid elbow dislocation reduction, child
  • Any wound bandage

For patients WITH Health Insurance:
Only the required CO-PAY will be collected at the time of your visit.
 Non-covered services by your insurance company — if any — will then be billed to the patient.

For patients WITHOUT insurance:
On
ly the initial visit fee will be collected at the time of your visit.  Any additional fees will be billed to the patient AFTER services are rendered (due upon receipt).

We DO NOT request a credit card authorization at time of registration.

Example Complaint Scenarios

To aid in the understanding and comparison of your financial exposure at our centers versus other treatment options (emergency departments and other urgent care’s), we have created various scenarios of specific complaint types, treatments and required testing, and associated fees.

Head Injury | Nausea | Vomiting

Head Injury, Nausea, Vomiting

Normally a Level 5 Complaint, HOWEVER, Our Centers only bill up to a Level 4 Complaint.
Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities*
    *Not all urgent care’s offer CT-Scan.
Visit Fee
Established/ New Patient $150 / $220
CT-Scan (Head) $260
Total Fee Before Insurance 
Established/ New Patient $410 / $480
If insurance covers just 50%, patient’s total exposure: $205 / $240

Vomiting | Diarrhea | Dehydration

Dehydration, Vomiting, Diarrhea

Level 4 Complaint – Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities*
    *Not all urgent care centers offer IV Therapy.
Established Patient Visit: $145
IV Hydration $65
Additional bag (if needed) $10
Zofran (anti-nausea medication) No Fee
Cbc $15
Cmp $20
Total Fee Before Insurance: $255
If insurance covers just 50%, Patient’s Total Exposure: $128

Knee Pain

Knee Pain

Level 3 Complaint – Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities*
    *Not all urgent care’s provide knee injections
Visit Fee
Established / New Patient $120 / $150
Xray – Knee $50
Steroid injection (if needed) $75
Ace Bandage Wrap No Fee
Total Fee Before Insurance 
WITH Injection / WITHOUT $245 / $275
If insurance covers just 50%, Patient’s Total Exposure: $122.50 / $137.50

Toe Nail Removal

Toe Nail Removal Due to Trauma or Chronic Issue

Level 3 complaint. Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities
Visit Fee
– Established / New Patient $120 / $150
Nail Removal $80
Total Fee Before Insurance 
– Established / New Patient $200 / $230
If insurance covers just 50%, Patient’s Total Exposure: $100 / $115

Rib Fracture

Rib Fracture

Level 3 Complaint

Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities
Visit Fee
– Established / New Patient $120 / $150
Xray – Rib and chest $60
Total Fee Before Insurance 
– Established / New Patient $180 / $210
If insurance covers just 50%, Patient’s Exposure Total: $90 / $105

Cough, Fever and Pneumonia

Cough, Fever and Pneumonia

Level 3 Complaint – Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities
Visit Fee
– Established / New Patient $120 / $150
X-Ray (Chest/Lung) $45
IM antibiotic if needed $25
Total Fee Before Insurance 
– Established / New Patient $190 / $220
If insurance covers just 50%, Patient’s Total Exposure: $95 / $110

Facial Laceration

Facial laceration < 2.5 cm

Level 3 complaint. Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities*

*Not all centers will treat lacerations

Visit Fee
– Established / New Patient $120 / $150
Laceration care $130
Total Fee Before Insurance
– Established / New Patient $250 / $280
If insurance covers just 50%, Patient’s Total Exposure: $125 / $140

Ankle Pain / Fracture

Ankle Pain / Fracture

Level 3 Complaint – Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities
Visit Fee
– Established / New Patient $120 / $150
X-Ray (Ankle) $45
Fracture Boot $40
Total Fee Before Insurance
– Established / New Patient $205 / $235
If insurance covers just 50%, Patient’s Total Exposure: $102.50 / $117.50

Foreign Body Removal

Foreign Body Removal from Skin

Level 3 Complaint Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities
Visit Fee
– Established / New Patient $120 / $150
Xray (if needed) $50
Procedure $100
Total Fee, before Insurance
– Established / New Patient $270 / $300
If insurance covers just 50%, Patient’s Exposure Total: $135 / $150

AN IMPORTANT MESSAGE ABOUT HEALTH CARE

We’re confident the information provided here will prove invaluable for every patient in need of affordable health care. At our Centers we have never — and will never — perform diagnostic testing for monetary gain — and we have the statistics to prove that.

For example, In a recent 7-day period, our Centers encountered 2,250 patient visits, yet we performed only 30 CT exams (0.0134% total — well below average). With our on-site CT services, we can diagnose and treat more serious illness and injury without costly hospital visits — however, we perform these tests only when necessary.

  • Significant Savings — Both Time And Money.

On average, only 12% of emergency department patients are admitted into the hospital, while the remaining 88% are discharged home with significant out-of-pocket expenses.

Utilizing our Centers allows for minimal daily-life disruption and significant out-of-pocket savings. Our goal is to keep patients in the comfort of their own home through proper diagnosis and treatment along with close follow-up with their primary care provider.

  • Affordable Medical Testing.

While we cannot accept orders from outside providers — for example, if your doctor writes an order for a CT, Blood test, and/or X-ray which could cost you upwards of $1,000 to $2000 at OTHER facilities — you CAN visit our Centers as a patient and ask to speak to our provider about your case.

Once registered at our Center, you will have the opportunity to discuss your medical history and health concerns.  Following your medical assessment, as a team, you and our provider will confirm if the testing is – in fact, necessary. If so, we will perform said testing at substantial cost savings to you and your insurance company. We will then discuss the findings with you and forward all information to your primary care provider.

  • With Changing Times Comes the Need for Change in Health Care.

Due to a lack of health insurance, escalating health care costs and the inability to pay for proper diagnostic testing, many are forced to live a sub-optimal lifestyle.

With our patients in mind, we will soon be petitioning the state of Massachusetts for the ability to place an MRI at our Natick location. If successful, our fee for an MRI will be kept as affordable as all of our services — offering non-contrast studies for $425.00 and contrast studies at $460.00. As with all of our fees, this will first be billed to the insurance company, or if uninsured, billed directly to the patient AFTER the testing is performed.

So, whether insured or not, all of our pricing is both reasonable and AFFORDABLE.

OUR PERSONNEL & SERVICES:

  • Board Certified MD’s and PA’s
  • Board Certified Radiologists on-site at Natick Location for immediate imaging consultation as needed.
  • Registered Nurses
  • Licensed Practical Nurses
  • Medical Assistants
  • Medical Laboratory Technologists
  • Medical Technologist
  • Licensed X-ray Technologists
  • Certified CT Technologists
  • Registered Ultrasound Technologist (Norwood only)
  • Medical Secretaries
  • Medical Billers

EQUIPMENT ON LOCATION:

Alpha Imaging and Nuesoft CT
  • Digital X-ray – Konica
  • Full-Service Radiology PAC System – Avreo
  • Ultrasound – Phillips
  • Pyxus – Cubex
  • Low-Dose Radiation CT Scan – Neusoft/Phillips
  • Moderate Complexity Lab Equipment – Sysmex/Acellera
  • Medical Imaging Provider: Alpha Imaging